Cibersecurity Newsletter
APRIL 2020

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Learn how to use Communication / Video tools correctly

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The coronavirus pandemic has transformed how many organizations operate daily and led to the swift adoption of alternative communication tools, namely videoconference tools.

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These tools are no longer used only occasionally and are now work tools that are constantly used by millions of workers.

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As always, when there’s a change, new risks appear that must be managed and mitigated properly:

1. Select proper tools

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Try to take advantage of tools that use point-to-point encryption with proper keys, therefore preventing that any third party accesses your content

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Prefer tools that allow for centralized management of platform parameters that can be applied to all users

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Pay special attention to authentication configuration parameters, always prioritizing multi-factor authentication forms

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Don't trust tools that request access to your contacts or system parameters that are not required for them to function

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Make sure that you update the software so that you can take advantage of the latest functionality and security fixes

2. Use tools properly

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Avoid using private rooms always with the same identification and set up specific rooms for each meeting with random identifiers

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Only allow authenticated users to attend meetings

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Define a password for the session, preventing other participants from attending unexpectedly

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Do not allow users to enter the room when the host is not present, therefore filtering who joins the meeting

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Lock your meetings when all participants are present, preventing new people from joining the meeting

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Turn off all features that allow file sharing, whenever file sharing is not required

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Turn off attendance from phone, whenever phones are not required for participants to attend the meeting

3. Ensure privacy

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Make your communications in visually neutral locations, avoiding sharing unnecessary information about your location

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Prioritize alternative, more direct and secure means to share sensitive information, such as access passwords

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Don't make your communications from public places or any place where third parties can access, both auditorily or visually, to your meeting content

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Attend and share always knowing that it's possible that another participant takes a screenshot or photo of the content on the screen

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