Imagine you are at your workplace and receive an email from your direct supervisor with an urgent request. You know that your supervisor is abroad and in the email is also mentioned his current location and the alternative time zone.
While reading the email, you receive a call, you answer it, and you hear your supervisor saying that he just sent you an email, but wanted to call first to make sure you have received his request. At that point you recognise the voice and it is familiar to you when it says, "Can you get on it as soon as possible?"
This request could be for a financial transfer of funds, restricted access to some part of your network or any other significant request that would motivate a highly skilled cybercriminal.
These actual cases have been going on since 2019, and the quality of the fake voices has improved significantly over the last four years.
This case is just one example of how cybercriminals are improving their performance by compromising systems and people with new AI technology.
There are several ways in which attackers are currently using artificial intelligence (AI) in cyber-attacks.